Data deletion
How to remove the Huddle Duck API from your accounts and have your data deleted.
- Open Facebook and go to Settings and privacy, then Settings.
- Choose Business integrations (or Apps and websites).
- Find Huddle Duck API (it may still show as SuperPulse) and choose Remove.
- In the Instagram app, open your profile, then Settings and activity.
- Choose Website permissions, then Apps and websites.
- Find Huddle Duck API under Active and choose Remove.
TikTok
- In TikTok Ads Manager or TikTok Business Center, open the account settings and the list of authorised apps.
- Find Huddle Duck API (it may still show as SuperPulse) and revoke its access.
What happens next
When you remove our access, Meta or TikTok tells us. We stop collecting data straight away and delete the access token. When Meta sends a deletion request, we delete the data we hold about you from that connection within 30 days and give you a confirmation code. You can check a confirmation code at api.huddleduck.co.uk/data-deletion.
We keep only what the law requires, such as invoices and tax records, and we tell you if anything has to be kept.
Ask us directly
Email asad@huddleduck.co.uk with the subject "Data deletion request" and the account name or handle. We reply within one month and confirm once the data is deleted.